Effective Date: Nov 2025
At Guarantee Carpet Cleaning, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your information when you visit our website or use our services.
We may collect personal information when you:
Fill out a contact or quote request form
Schedule a service
Submit feedback through our Customer Comment Card
Call, text, or email us directly
This information may include:
Your name
Email address
Phone number
Service address or ZIP code
Details about the services you are requesting
We use your information to:
Provide quotes and schedule services
Respond to inquiries and communicate with you
Improve our website and customer experience
Follow up on completed services for feedback
Send occasional service updates or special offers (only with your permission)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We take data security seriously. Your information is stored securely, and access is limited to team members who need it to provide services or support.
Our website may use cookies or basic analytics tools to track general browsing activity. This helps us understand how visitors use our site and improve user experience. You can disable cookies in your browser settings.
We may use trusted third-party services (such as Google Analytics or online form tools) to collect or process data. These providers follow their own privacy and security policies.
You have the right to:
Request access to your personal information
Ask for corrections or deletion of your data
Opt out of any future communications
To make a request, please contact us at:
📧 office@guaranteecarpetcleaning.com
📞 (509) 735-7400
This policy may be updated from time to time. The most recent version will always be available on our website.
If you have any questions about this policy or how your information is used, please contact us. We are happy to help.