the system can't be beat.....

Since 1979

Privacy Policy

Effective Date: Nov 2025

At Guarantee Carpet Cleaning, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your information when you visit our website or use our services.


Information We Collect

We may collect personal information when you:

  • Fill out a contact or quote request form

  • Schedule a service

  • Submit feedback through our Customer Comment Card

  • Call, text, or email us directly

This information may include:

  • Your name

  • Email address

  • Phone number

  • Service address or ZIP code

  • Details about the services you are requesting


How We Use Your Information

We use your information to:

  • Provide quotes and schedule services

  • Respond to inquiries and communicate with you

  • Improve our website and customer experience

  • Follow up on completed services for feedback

  • Send occasional service updates or special offers (only with your permission)

We do not sell, rent, or share your personal information with third parties for marketing purposes.


Data Security

We take data security seriously. Your information is stored securely, and access is limited to team members who need it to provide services or support.


Cookies and Website Tracking

Our website may use cookies or basic analytics tools to track general browsing activity. This helps us understand how visitors use our site and improve user experience. You can disable cookies in your browser settings.


Third-Party Tools

We may use trusted third-party services (such as Google Analytics or online form tools) to collect or process data. These providers follow their own privacy and security policies.


Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Ask for corrections or deletion of your data

  • Opt out of any future communications

To make a request, please contact us at:

📧 office@guaranteecarpetcleaning.com

📞 (509) 735-7400


Policy Updates

This policy may be updated from time to time. The most recent version will always be available on our website.


Questions?

If you have any questions about this policy or how your information is used, please contact us. We are happy to help.